Customs module · beta
Customs Duty Recovery and Waiver Detection
Every importer and customs broker files hundreds or thousands of declarations a year — and some of them genuinely lack the required preferential origin proof, or contain a duplicate MRN. A customs broker can't audit their own work — Cargo Intelligence already sits in your document stream, so it can catch what your own broker structurally can't.
A strict boundary — read before using
This tool ONLY detects possible structural discrepancies in a customs declaration. It is NOT legal or tax advice, it NEVER estimates a recoverable amount, and it NEVER files any claim with customs authorities. In Poland, an unjustified customs refund is a criminal offence (k.k.s. Art. 92), and under k.k.s. Art. 9 § 3 liability can extend to the customs agent/representative handling the case — so every detection MUST be verified by a qualified customs broker or lawyer before any action is taken.
What we actually detect
01
Missing origin proof
The declaration claims preferential origin, but there's no reference to a proof document (EUR.1/REX etc.) — in practice this is one of the most common recoverable-amount categories.
02
Duplicate MRN
The same declaration number was already uploaded before — a possible duplicate or discrepancy worth checking.
What we deliberately don't do
- We don't estimate a specific recoverable amount — that would require a full, constantly updated EU Common Customs Tariff database, which we deliberately don't have.
- We don't file any claim with customs authorities — only detect what's worth checking.
- We don't assess commodity classification (HS/CN code correctness) — that requires specific expertise this tool doesn't have.
Pricing
Ongoing control
+€59/month · €39/month for D&D Audit clients
Declarations are checked BEFORE filing, so the overpayment never happens — a fixed subscription for everyone, regardless of client type. Includes up to 250 declarations/month; €0.45/declaration above that.
Historic audit
25% of the amount recovered · capped at €5,000/MRN
A retrospective review of three years of archives. You pay ONLY on the amount actually recovered, capped at €5,000 per MRN number; no fee below €100 recovered. Recover nothing, pay nothing.
Coverage area
Currently focused on Lithuania, Latvia, Estonia and Poland. Poland's stricter accuracy bar (see the warning above) reflects real legal liability, not marketing.
Frequently asked questions
Can I file a customs claim myself based on a detection?
The system NEVER says a claim is worth filing — it only flags something as worth checking. The decision, and the claim itself, is always made by you or your customs broker/lawyer.
Why don't you give a specific recoverable amount?
An exact figure would depend on the tariff difference, which would need to be calculated against the full, constantly updated EU Common Customs Tariff. A wrong number here would be more dangerous than none at all — especially in Poland.
How does activation work?
Contact us — this module is currently activated manually, not through the self-service order form, because we want to walk every client through the boundaries before they start.
Related articles:
Retroactive preferential origin: how to recover duty when the origin document was late →
Other Cargo Intelligence modules:
You can also mark this module as an interest on the plan order form — we'll activate it after a short call.